Systems Analyst / Requirement engineer

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Веб-сайт Хеммерсбах РУС

WE ARE HEMMERSBACH As a service provider for the IT industry, we empower IT industry leaders to offer Device as a Service (DaaS) everywhere with more than 4,000 permanent employees in 50+ subsidiaries and offer our services in 190+ countries.  WHAT WE DO Device as a Service (DaaS) is a solution in which procurement, deployment, device management, services, and lifecycle management are all handled by one enabler in a single contract with a pay-per-user cost certainty. An elastic model of DaaS allows focusing on client's business rather than managing end-user related infrastructure. With the agility, our client can quickly scale down or boost up resources as needed – DaaS is tailored to client's specifications: save costs, deploy globally with one standard, or innovate faster. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. WHAT DIFFERENTIATES US 1. Indirect sales only. Hemmersbach signs contracts with end customers exclusively on behalf of the leaders in the IT industry. 2. One service process globally. Due to own workflow systems, based on autonomic technologies we built for 20 years, we reduce costs continuously while improving quality as well. 3. Paid for user, not per hour. We are responsible for the productivity and coping with volatility and ticket volume, being paid for the outcome. OUR DIRECT ACTION Our purpose is fighting injustice where authorities fail. 20% of our profits go into Direct Action with the commitment of our colleagues: Hemmersbach Rhino Force is our environmental protection organization defencing rhinos and other wildlife from poachers in Southern Africa. (https://rhino-force.org/); Hemmersbach Kid’s Family program is direct help for children who live in poor conditions. We provide access to quality education, medical care, and facilities for a peaceful childhood in India and Poland. (https://kids-family.org/). BE PART OF US AND GET Professional and Personal Development: onboarding program, corporate learning system, Buddy and Mentor programs, regular feedback Social Security: 28 days of full-paid vacation per year, and full-paid sick leave  Corporate Healthcare: health insurance inc. dentist services, sport compensation Modern office with full equipment and tea/coffee spots Work/Life Balance: Home Office days, international and local corporate events Strong team spirit and a great working atmosphere in a friendly team of young professionals                                       MAKE IT YOUR CAREER

Подробнее

Who we are

We are a global IT service provider. With over 4,000 permanent colleagues in more than 50+ subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.

Now we are looking for a Requirement Engineer for the Service Delivery Code team. Our team is a division of Hemmersbach, contributing to drive companies’ strong growth through the development and optimization of the internal application, adapted to our processes. As the SDC Team, we are responsible for the creation and continuous improvement of the SDC Platform, which is designed to provide a solution for project transition processes for all Hemmersbach colleagues on a global scale, being the central component in the company for controlling the quality of our business procedures execution.

Your Tasks

  • Analyzing project requirements and streamlining business processes to adopt them into existing structures;
  • Designing and implementing solutions together with the team for creating highly automated service delivery platform.

Our Requirements

  • B2 (Upper-intermediate) or higher level of English language;
  • Fundamental Understanding of Software Development Process & Methodologies;
  • Familiarity with Collaboration and Documentation Tools (e.g. Jira, Confluence, Slack, Miro);
  • Ability to define requirements and create user stories with business process documentation.

Will be a plus: readiness to spend a few days a months in our office in Saint Petersburg.

Your Benefits

  • A secure job position in an exponentially growing international IT company;

  • Room to implement your own ideas, challenges within your own responsibility;

  • Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication;

  • Welcome package, full introduction into the company, Buddy program to help you get started;

  • Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform;

  • Social security: permanent contract, health insurance (including dentist), full-paid vacation (28 days a year), and full-paid sick leave;

  • Compensation of sport;

  • Personal laptop and home office days;

  • Strong team spirit and a great working atmosphere in a friendly team of young professionals;

  • A socially responsible employer: not only continuously commercially successful but also, which provides a sense of purpose: Hemmersbach Rhino Force is our rare animals protection organization and Hemmersbach Kids’ Family – we spread education and improve living conditions for homeless children across the globe.

Dear candidate, please indicate your the earliest possible starting date, the desired salary, and send your application documents in English.

Make IT your career!

Сфера деятельности:

Разработка программного обеспечения, Системная интеграция, автоматизации технологических и бизнес-процессов предприятия, ИТ-консалтинг

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